november, 2019

wed06nov(nov 6)15:00fri08(nov 8)14:002019 EFMD Bachelor Programmes ConferenceCreating, Measuring and Building Quality15:00 - 14:00 (8) CET Location: Oslo, Norway

Event Details

More information coming soon

Location

Oslo, Norway

Time

6 (Wednesday) 15:00 - 8 (Friday) 14:00

Programme

Wednesday, 6 November

15:30

Registrations and welcome coffee

16:00 – 16:30

Welcome & introduction by the Chair

  • EFMD
  • Chair
  • Inge Jan Henjesand, President, BI Norwegian Business School, NO

16:30 – 17:15

Innovation at BI

  • Inge Jan Henjesand, President, BI Norwegian Business School, NO
  • Bendik Samuelsen, Vice President, BI Norwegian Business School, NO
  • Lars Olsen, Dean Bachelor Programmes, BI Norwegian Business School, NO

17:15 – 19:00

The ring of reciprocity
Meet fellow participants and discover the full potential of your network during this eye-opening group exercise.

19:00 – 20:30

Drinks and welcome dinner at BI

Thursday, 7 November

08:45

Welcome coffee

09:00 – 09:30

Strategies to improve quality and increase retention: the BI Case
How BI Norway fights drop-out during the first year.

  • Fred Selnes, Professor, BI Norwegian Business School, NO

09:30 – 10:15

Best practice medley
3-4 best practice examples on community building, student engagement and other factors helping to improve retention in the first year.

10:15 – 10:45

Coffee break

10:45 – 11:45

Facilitated working groups
Why do students drop-out during the first year and what can universities do to prevent this?

11:45– 12:30

Feedback from discussion groups: 1 idea, 1 slide, 1 picture

12:30 – 14:00

Lunch and optional campus tour

14:00 – 14:45

Learning from other industries
Students often have high expectations and act like customers. We will take a look at customer service from a different industry and how it might be applied to education.

14: 45 – 15:45

Crowdsourcing of ideas: How to apply lessons from other industries to education
Participants will discuss how to improve their own customer service to improve student satisfaction.

15:45 – 16:15

Show and tell

16:15 – 16:45

Coffee break

16:45–17:45

How to measure what you get and get what you measure
What are the factors that draw a positive course evaluation?

19:30

Dinner

Friday, 8 November

08:45 – 09:00

Welcome coffee

09:00 – 09:45

Measuring classroom delivery (faculty/ course evaluation): Best practice medley
3-4 best practice examples on receiving productive feedback

09:45 –10:30

Technology enabled measuring tools
How can technology help with evaluation of faculty and students?

10:30 – 11:00

Coffee break

11:00 – 12:00

The recruiters’ perspective: How employers evaluate our students
Assessment centres, interviews and more. How do recruiters measure candidates’ performance ?

12:00 – 12:30

Closing remarks and welcome to the 2019 Conference

12:30 – 13:30

Lunch

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