september, 2019

sun15sep(sep 15)14:30fri20(sep 20)14:302019 EFMD - HUMANE Summer SchoolTransforming Higher Education Professional Services14:30 - 14:30 (20) CEST Location: Berlin, Germany

Event Details

Programme objectives
The Summer School develops the leadership capability of senior managers in higher education involved in large transformation programmes by exposing them to different practices and examples from a range of organisations in different sectors.

Programme pillars

  • Thematic Sessions on the changing trends in higher education and the need for different models of service delivery
  • Practising strategy appraisal and formulation
  • Exercising leadership skills around case and teamwork

Programme themes
The programme has five key components:

  • Understanding contemporary approaches to the design and delivery of large-scale transformation programmes (strategic transformation programme design, organisational development and culture, change communication, stakeholder engagement)
  • Learning from real-life experiences from higher education institutions that have embarked on a transformation journey
  • Gaining insight from large transformation programmes from other sectors (e.g. health sector)
  • Understanding the obstacles and drivers for change (organisational culture, digitalisation, governance models)
  • Practising leadership, transnational management team building and intercultural competencies

Programme delivery
The five components are delivered through strategic conversations with highly experienced leaders and managers in higher education, practical casework and interactive team building sessions.

Throughout the week, participants will work with peers from other institutions on two large change programmes, appraising the strategy of two case institutions and re-thinking the provision and delivery of their professional services.


The deadline for applications has been extended to 31 May 2019.


Freie Universität Berlin


Berlin, Germany


15 (Sunday) 14:30 - 20 (Friday) 14:30 CEST


Freie Universität Berlin

Seminarzentrum, Otto-von-Simson-Str. 26, 14195 Berlin, Germany


Sunday, 15 September

14:30 – 15:00

Coffee available

15:00 – 15:45

Welcome to the Summer School and introduction to the Freie Universität Berlin
Summer School programme briefing

  1. Summer School programme aims and objectives
  2. Small group membership, leadership and conduct over the course of the week
  3. Team tasks and deliverables to be submitted at the end of the Summer School

15:45 – 17:45

Workshop session: Working in a multi-national team; fast tracking intercultural competence

17:45 – 18:30

Welcome reception


Summer School Welcome Dinner

Monday, 16 September

Theme: Contemporary practice in the transformation of professional support services in higher education institutions and systems: Lessons from the trenches

09:00 – 10:45

Lessons from the trenches, part one:
What will higher education look like in 2040?

Lessons from the trenches, part two:
Getting to grips with the contemporary context of professional support in HE: The necessity for change and overcoming obstacles to achieving it

10:45 – 11:15

Coffee break

11:15 – 12:15

Lessons from the trenches, part three:
Alternatives to transformational change? The competitive costs and benefits of transformational and incremental change

12:15 – 12:45

Plenary panel session: Lessons learned and lessons to learn over the course of the programme

12:45 – 14:15


14:15 – 15:45

Case study presentation

15:45 – 16:00

Coffee break

16:00 – 18:00

Summer School team task, session 1: assigning team roles and role rotation, agreeing team behaviours and team procedures & methods; clarifying team objectives and the week’s work programme; designing a framework for self-assessing team performance

18:00 – 19:00

Short walking tour of the main FUB campus to early evening drinks reception
Free evening for participants

Tuesday, 17 September

Theme: Defining, designing and delivering an institutional transformation process: Leadership, governance, management and method

Learning from where others have gone before us… the eHealth transformation agenda in Norway

09:00 – 10:00

Workshop part one:
Processes for defining a transformational strategic model: visioning a future state, clarifying requirements and benefits, and setting objectives

10:00 – 10:15

Coffee break

10:15 – 11:15

Workshop part two:
Designing the new operating model: making difficult choices, meeting challenges and dealing with organizational dilemmas

11:15 – 11:30

Coffee break

11:30 – 12:30

Workshop part three:
The tactics of executing a strategic organizational transformation: power, politics and action…and watch-outs for the uninitiated

12:30 – 14:00


14:00 – 15:30

Case study presentation

15:30 – 17:30

Summer School team task, session 2: Applying the day’s learning sessions to the case studies, identifying gaps in understanding, commence giving shape of team outputs
Coffee available


Bus transfer from the hotel to a sightseeing tour and to the restaurant


Berlin Summer School Dinner


Bus transfer to the hotel

Wednesday, 18 September

Theme: Leadership, communications and cultural change

09:00 – 10:30

Improv theatre workshop part one: Reputations on the line: finding your true voice and strategic communications in leading transformation

10:30 – 10:50

Coffee break

10:50 – 12:00

Improv theatre workshop part two

12:00 – 13:00


13:00 – 14:30

Culture as an enabler of institutional success: Seven levers for achieving cultural change

14:30 – 15:00

Coffee break

15:00 – 16:30

Operationalising a cultural change programme: Embedding change in the fabric of the university

16:30 – 18:30

Summer School team task, session 3: applying the day’s learning sessions to the case studies, identifying gaps in understanding, first draft of team outputs to be agreed by team


Team(s) working dinner at the hotel

Thursday, 19 September

Theme: Digitalisation and transformation

09:00 – 11:00

Digitalisation as a driver of organisational transformation

11:00 – 11:30

Coffee break

Theme: Creating coalitions for change

11:30 – 13:00

The politics of the business case: The social, economic and financial process of making the case for change

13:00 – 14:00


14:00 – 18:30

Summer School team task, session 4: team’s outputs to be finalised; board memo to be submitted by no later than 18:00; presentations to be lodged by 09:00 on Friday
Coffee available


Bus transfer and sightseeing from the hotel to the restaurant




Bus transfer back to hotel

Friday, 20 September

09:00 – 10:30

Parallel Sessions: Teams present their work and receive feedback

  • HUMANE and EFMD representatives

10:30 – 11:00

Coffee break

11:00 – 12:00

Parallel Sessions: Teams present their work and receive feedback

  • HUMANE and EFMD representatives

12:00 – 13:00

Plenary Session Feedback to all teams from the panel

13:00 – 13:30

Closing Plenary Session and certificate presentations

13:30 – 14:30

Closing lunch


Please apply here