Each school has its distinct story to tell. The way we engage with prospective and current students, alumni, and partners is subject to the increased influence of technology and changing environmental factors. In a quickly evolving marketing and communications landscape, a more diverse admissions pipeline offers business schools opportunities to make a difference and stress their uniqueness.
The EFMD Marcom, External and Alumni Relations Conference provides ample discussion, learning and networking opportunities for external relations, marketing, communication, and alumni professionals to help business schools create and run impactful campaigns.
Over three days, the event dives into business schools’ challenges and offers unmissable insights into leveraging trends and tools to transform communication strategies.
13:30 – 17:30
Registration
14:00 – 15:45
Optional affinity groups
Aim: Participants will be able to regroup with their peers in the same function and discuss pressing issues in their day-to-day jobs.
15:45 – 16:00
Coffee break
16:00 – 16:15
Welcome and opening remarks
16:15 – 16:30
Setting the scene
Aim: Creating a larger picture of business school transformation in terms of technology, trends, and responsibility. What sessions can we expect at the conference?
16:30 – 17:30
Plenary I – The future of marketing and the next generation
Exploring the future of marketing trends and the impact of the next generation, particularly Gen Z, on the marketing landscape. Our speakers will talk about how to effectively market to the new generation and how their preferences and behaviours are changing traditional marketing strategies. Discover the best strategies for engaging Gen Z representatives and adapting your approach to stay competitive in this ever-evolving industry.
17:30 – 17:45
Walk from ALBA to Balthazar restaurant
17:45 – 18:45
Ice-breaking activity together with drinks
An innovative activity for connecting with participants and having meaningful conversations in an informal setting.
18:45 – 21:00
Drinks and dinner at Balthazar restaurant, Tsocha 27, Athina 115 21, Greece
8:30
Welcome coffee at the conference venue
8:30
Walk from Golden Age Hotel and President Hotel to ALBA Graduate Business School, The American College of Greece
9:00 – 9:45
Plenary II – Inner Development Goals – a framework for driving sustainable change
Aim: Engage in an interactive session about the value of personal reflection in cultivating a sustainable mindset. Investigate how to shape the next generation of sustainable individuals and leaders by fostering meaningful relationships and thinking beyond the promotional sphere. Discover the importance of finding your inner compass and personal development to navigate and embrace new sustainability trends. Inner Development Goals (IDGs) are based on the idea that personal development is an important part of achieving the 17 Sustainable Development Goals (SDGs) of the UN´s 2030 Agenda.
9:45 – 11:00
Working groups – Exploring your inner development goals
Participate in an interactive session that goes beyond theoretical inner development goal trends and allows individual introspection about your inner development goals. Participants will be grouped based on different functions to ensure a diverse and well-rounded discussion.
11:00 – 11:30
Coffee break
11:30 – 12:45
Coping with geopolitical challenges
Aim: Exploring best practices for engaging with international markets in light of recent developments and shifting geopolitical landscapes. Learn how to deal with constant change and develop strategies for marketing, communication, external relations, and alumni professionals in business schools to navigate and respond to geopolitical challenges effectively.
12:45 – 14:00
Lunch
14:00 – 15:00
Bring your challenge session
This session will allow participants to share what they are currently struggling with and how other participants can assist them. Smaller group discussions are NOT divided by functions.
15:00 – 15:30
Coffee break
15:30 – 16:45
Working group – Collaborative solutions for future challenges
Aim: In this session, participants will be divided into groups based on their functions and led by an expert through a case study that addresses their current challenges in light of future trends. Participants will be able to share best practices and tips with other professionals while considering factors such as the influence of the new generation, geopolitical challenges, and sustainable development goals.
Unlocking Alumni Engagement: A Data-Driven Approach
Alumni engagement isn’t just about events and emails—it’s about understanding your audience. In this interactive session, we’ll break down the biggest data roadblocks in Alumni Relations and explore simple, practical ways to make data work for you. The goal is to empower you and your team to create (even more) meaningful connections and engagement opportunities with your alumni community.
Who’s interested in Business School? GMAC’s Global GME Candidate Segmentation Study
The recently published Global Segmentation Study focuses on the decision-making processes of prospective students in graduate management education. The session will provide an overview of the eight segments the study revealed, focusing on why individuals pursue GME, how they research programmes, their opinions and attitudes towards education generally, and the perceived value of GME in supporting their career goals. Participants will be divided into small groups and tasked with brainstorming key ideas for a campaign targeting one of the market segments.
Dealing with digital communication and social media
This session will explore how Decathlon leverages technology and social media for communication, addressing current challenges and future trends. Participants will have the opportunity to exchange best practices and insights with industry peers while considering key factors such as the influence of the new generation, geopolitical challenges, and sustainable development goals.
Sustainable Communication and Effective Crisis Management
This session explores sustainable communication strategies and crisis management in traditionally non-consumer-facing industries like gas. It will address how to engage communities effectively without direct intervention, allowing them to observe and understand the changes organically while minimizing conflict. Additionally, the discussion will examine geopolitical dynamics, the power of influence over institutions and authorities, and how countries can reshape narratives to regain central roles. Participants will engage in an interactive exercise to apply these concepts to their day-to-day real-world crises in the field of education, making the discussion relevant and accessible to all.
16:45
Walk from ALBA Graduate Business School, The American College of Greece to the Golden Age and President Hotels
18:00 – 19:00
Optional walking tour “Athens Reinvented – A City of Endless Transformation*”
*Athens is not a city that stands still. Over the centuries, it has constantly reshaped itself—sometimes by necessity, sometimes by force, and sometimes by the sheer will of its people. This walking tour isn’t just about monuments; it’s about how Athens has changed its identity from the centre of the ancient world to a modern European capital. Athens has been many things:
A democratic empire, a Roman cultural hub, a Byzantine religious town, an Ottoman province, a reborn European capital, and a modern city struggling between its past and future, Athens is still changing today. It’s a city of ancient ruins, street art, protests, tech startups, and endless reinvention. The question is: What will Athens become next?
19:00 – 22:00
Typical Greek drinks and dinner at Elaia restaurant, Erechtheos 12 & Erotokritou, Plaka, Athens 10558, Greece
22:00 – 22:15
Return to Golden Age and President Hotels by taxi, metro or walking
8:30
Walk from the Golden Age and President Hotels to ALBA Graduate Business School, The American College of Greece
8:30
Welcome coffee at the conference venue
9:00 – 10:00
Plenary IV – Empowering data science culture: Strategies and solutions for practical implementation
Aim: Two expert speakers will dive into the strategic process of rebuilding your customer journey using data-driven insights. Learn practical techniques and best practices for optimising your customer journey to drive engagement, loyalty, and, ultimately, business growth, with examples tailored to both small and large budgets.
10:00 – 10:30
Coffee break
10:30 – 11:30
Plenary V – Bridging the gap
Aim: We will examine how sustainability has become an important aspect of today’s world and why marcom professionals must incorporate sustainability practices into their strategies. We will explore examples and demonstrate how some professionals are already successfully incorporating sustainability into their campaigns, paving the way for a more ethical and environmentally conscious approach to marketing.
11:30 – 11:45
Closing remarks
11:45 – 12:00
Presentation of next year’s venue
12:00 -13:00
Lunch
EFMD has secured rooms at special rates at two recommended hotels in Athens. Please note that all rooms in both hotels are subject to availability at the time of your booking.
The Golden Age Hotel of Athens 4*
To make a hotel reservation, please follow the link.
If there is no availability, please do not hesitate to contact us, and we will check with the hotel.
President Hotel Athens 4*
To make a hotel reservation, please follow these steps:
Early bird fee until 26 February 2025:
Conference fee from 27 February 2025:
* The third-party fee is aimed at EFMD non-members who are not representatives of universities, business schools or corporate universities.
Please note that a 25% discount applies for every third and subsequent participant from the same institution. If you are your institution’s third person registering, please contact marcom@efmdglobal.org to receive your registration link.
Cancellations must be confirmed in writing. If EFMD is notified of your withdrawal by 25 February 2025, an administrative cancellation fee of 75€ plus 24% VAT will apply. After this date, we regret that no refunds can be issued. However, substitutions are allowed at no additional cost, provided EFMD is informed of the substitute’s name, title, and address. Event fees are not transferable to other EFMD events.
Please note that if payment (or proof of payment) is not received by 11 March 2025, your name will not be included in the participants’ list.
Alba Graduate Business School, The American College of Greece
6-8 Xenias Str, (opposite Mavili Square)
115 28, Athens, Greece
From Athens International Airport “Eleftherios Venizelos” (30 km southeast of central Athens & the Business School).
To get to the business school, you have three options:
From Piraeus port (13 km south of the School)
To get to the business school, you have two options: