The Quality Assurance Academy (QAA) is a comprehensive training offer for business schools’ quality assurance professionals. It focuses on developing leadership competencies and managerial skills to meet the diverse professional
The Quality Assurance Academy (QAA) is a comprehensive training offer for business schools’ quality assurance professionals. It focuses on developing leadership competencies and managerial skills to meet the diverse professional challenges encountered daily in quality assurance/quality management (QA/QM) work in business schools. The QAA cuts across all major quality assurance frameworks to develop and refine the participants’ understanding of the underlying methodologies and their purpose. Therefore, it is seen as a general qualification opportunity rather than training to support a specific accreditation project.
The QAA is offered to the EFMD membership and the wider business school community in partnership with Academ by RimaOne.
The QAA is offered to any quality assurance professional, either currently employed or in-between jobs. The design has been built around the needs of business schools, but professionals filling similar roles on the university level or in other faculties are most welcome to apply as well. No restrictions have been set regarding seniority and experience, but the typical applicant will have up to three years of QA-specific experience.
STRUCTURE OF THE PROGRAMME
The QAA consists of three block weeks, and each block week includes two modules of four hours each. It emphasizes leadership training (Modules 1 and 6) as well as core quality management skills with a focus on analysis and communication (Modules 2 and 5). The program is complemented by training sessions in information management (Module 3) and project management (Module 4).
Each block week will require approx. a half-day of preparatory work. Participants will need to invest the same amount of time in completing the intermediate assessments after block weeks 1 and 2. The capstone assessment after block week 3 will involve approx. two days of work and will be customized around a current professional challenge facing the participant.
The detailed syllabus of the programme can be downloaded here.
The QAA represents a unique opportunity to develop the competencies necessary to lead and manage a quality assurance agenda of a business school with international ambitions while being cognizant of national/cultural constraints. The offer is built around key skills a quality assurance professional should have, in addition to deep insights into the mechanics of delivering management education.
Specifically, participants will improve and enhance their capacity:
- to analyse quality gaps between the institutional status quo and external quality reference frameworks,
- to assemble evidence, synthesize and compile a QA-focused narrative that represents the school’s quality improvement trajectory,
- to manage projects so that to fulfil project objectives on time and with budgetary limits,
- to lead teams with authority and to lead sideways and upwards with limited authority,
- to communicate on the institutional quality agenda verbally and in writing.
Induction period: as of 18 January 2021
An informal kick-off meeting for the programme: 19 January 2021 (12:00-13:00 CET)
Group roundtable around prep work for block week 1: 22 January 2021 (10:00-12:00 CET)
Block week 1: 25 January 2021 (8:00-10:00, 11:00-13:00 CET) & 29 January 2021 (8:00-10:00, 11:00-13:00 CET)
Group roundtable around prep work for block week 2: 12 February 2021 (10:00-12:00 CET)
Block week 2: 15 February 2021 (8:00-10:00, 11:00-13:00 CET) & 19 February 2021 (8:00-10:00, 11:00-13:00 CET)
Group roundtable around prep work for block week 3: 5 March 2021 (10:00-12:00 CET)
Block week 3: 8 March 2021 (8:00-10:00, 11:00-13:00 CET) & 12 March 2021 (8:00-10:00, 11:00-13:00 CET)
Capstone project presentations: in the week commencing with 12 April (exact dates TBC)
After successfully completing the programme, participants will receive the “Certified Quality Assurance Professional” certificate from EFMD Global. It will serve as a professional distinction signalling the bearer’s qualification to conduct quality assurance work in tertiary education.
Graduation is based on two intermediate assessments and the capstone assessment. Participants will graduate successfully if and only if they receive at least a “Pass” on all three assessments. They will graduate “with Distinction” if they receive a “Pass with Distinction” on their capstone assessment and at least one of the intermediate assessments.
Facilitators for the Quality Assurance Academy
- Amanda Gudmundsson, QUT Business School
- Ulrich Hommel, EBS Business School & EFMD Global (*Programme Director)
- Julie Perrin-Halot, Grenoble Ecole de Management
- Benjamin Stévenin, RimaOne
- Sarah Vaughan, ICN Business School
- Kim Watty, Deakin Business School
Mentors for the Quality Assurance Academy
- Christina Green, TUM School of Management
- Sverre Gundersen, BI Norwegian School of Management
- Bethan Jones-Davies, The University of Liverpool Management School
- Björn Kjellander, Jönköping International Business School
- Petra Kreis-Hoyer, RheinMain University (*Mentor Coordinator)
- Adam Thomas, University of St.Gallen
RegistrationThat ship has sailed
Detailed programme coming soon
- Kindly fill in the online application form.
- Make sure you have the following documents at hand when doing so:
- A detailed professional CV that highlights your experience in quality management/assurance.
- A motivational essay of ¾ to 1 page in length. The essay should summarize your self-assessed qualification needs. It should be written in the spirit “what I need to learn to advance in my career” rather than “I am in charge of an accreditation project and therefore I will benefit from participation”.
- A supporting statement by your superior, e.g. Head of the Quality Assurance Unit within the school (OPTIONAL ONLY).
- Your application will be reviewed by the Programme Director and the Mentor Coordinator, who have a final say in acceptance decisions.
- Once admitted, your learning journey can commence!
- EFMD member: EUR 1.200
- Non-member: EUR 1.500
The fee is payable prior to the programme by bank transfer/credit card. Please make sure to register at your earliest convenience (but not later than 13 January 2021 to be able to start on time with the preparatory work for the Academy).
Cancellation policy: cancellations must be confirmed in writing before 13 January 2021 and a cancellation fee amounting EUR 100 for administrative costs will be charged. After the above-mentioned deadline, we are unfortunately unable to refund any fees. However, in such cases substitutes are welcomed at no extra cost as long as the name, title and address of the substitute are communicated enough time ahead.
Accreditation and Quality Manager University of St.Gallen, Switzerland
Executive Dean, QUT Business School, Australia
CEO RimaOne & Co-creator of ACADEM Learning in Innovations
Service Quality Manager, The University of Liverpool Management School, UK
Director of Quality Assurance and Accreditation Jönköping International Business School, Sweden
Head of Quality Management, TUM School of Management, Germany
Associate Dean - Director of Quality, Strategy and Internationalization, Grenoble Ecole de Management
Emeritus Professor, Deakin Business School, Australia
Head of Studies & Teaching Divison, RheinMain University
Head of Studies & Teaching Divison, RheinMain University
Associate Dean Accreditations, ICN Business School, FR
Head of Accreditations and Rankings, BI Norwegian School of Management, Norway
Professor of Corporate Finance & Higher Education Finance, EBS Business School, Germany & EFMD Global QAA Programme Director
January 13 (Wednesday) 09:00 - March 31 (Wednesday) 15:00