december, 2019

wed11dec(dec 11)09:30sat14(dec 14)14:00The Quality Assurance Academy + Supplementary Report Writing Workshop09:30 - 14:00 (14) CET Location: Budapest, Hungary

Event Details

Quality assurance managers are instrumental for business school development. They act as organisational integrators, enforce the institutional quality improvement agenda, often host and manage performance data, and communicate with external stakeholders. The QAA focuses on the first three items, the supplementary workshop acts as an enabler for the latter.

The Quality Assurance Academy

The main focus of The Quality Assurance Academy is to offer a comprehensive ‘quality assurance curriculum’ and highly experience-focused training to professionals engaged in achieving and/or sustaining quality assurance processes. Attention is set on the quality assurance competencies, skills (technical and professional) and leadership attributes necessary to manage quality in its multiple dimensions across a wide range of activities within a business school.

Participants will learn:

  • how they can become more effective leaders of their school’s quality assurance activities (even if only endowed with limited authority);
  • how to align quality assurance with the business school’s strategic development trajectory;
  • how quality assurance work can be supported with smart data management and how data analytics can make quality assurance more effective (and what its limitations are);
  • how to manage (multiple) quality assurance projects in parallel involving external validation and review;
  • how to establish and manage an assurance of learning system and how to organize effective reviews of educational offerings;
  • how quality assurance focused on degree provision can be complemented with activities targeting research, stakeholder engagement and internationalization.

Programme format outline

1. Preparatory phase (approx. 20 hours)

Each participant will be assigned an experienced mentor at the beginning of the course who will support and enhance the learning experience with dedicated and repeated interventions. The preparatory phase involves:

  • Guided study of international quality assurance and enhancement frameworks.
  • Formalization of participant’s own quality assurance and enhancement journey.
  • Multiple interactions with the assigned mentor via Zoom/Skype to discover learning interests and development needs.

2. Face to face workshop (approx. 24 hours over 2,5 days)

3. Capstone activity (approx. 20 hours)

The third phase will enable participants to convert workshop learning outcomes into tangible improvements in their professional work:

  • Design and launch of tangible improvement project at participant’s home institution with multiple interventions by mentor and workshop facilitators.
  • Structured reflections with peers of the same cohort moderated by one of the course’s mentors.

The Quality Assurance Academy is complementary to the accreditation seminars delivered by EFMD’s Quality Services Department. It seeks to develop the competencies needed for advancing a school’s quality agenda rather than support a specific quality enhancement project or cover a specific quality assurance framework.

Supplementary Report Writing Workshop*

F. Scott Fitzgerald said that “You don’t write because you want to say something…you write because you have something to say”. Unfortunately, in our business school world, there is a dearth of people with report writing skills who can capture and convey ideas and decisions that schools’ make in a powerful way. This workshop fosters those report writing competencies so that delegates know how to convey their school’s strategic positions in the text of SARs and other strategic documents so as to convince stakeholders. 

The purpose of this one-day supplementary workshop is to help delegates develop persuasive writing skills, geared to the producing School Self-Assessment Reviews (SARs) for accreditation processes. Our objective is to help delegates understand what is needed, learn from good examples, share experiences, and begin the process of learning to write effective SARs that persuade. At the workshop, you will share experiences of your different journeys to date, discuss the role of the written SAR in preparing for the PRT visit, and construct personal development plans for follow-on 1:1 discussion with the Facilitator.

The workshop blends together theoretical ideas and practical inputs to identify what works well in practice. It recognises the theoretical role that writing accreditation documents like Self-Assessment Reviews (SARs) play in structuring relationships (e.g. staff, universities, accrediting bodies), conveying the ‘meta-discourse’ of a school in a strong way, marking and signposting a school’s attitudes towards key imperatives, building relationships with the reader, conveying the ‘stance’ of a school and how it intends to exert itself, and constructing a ‘voice’ that gives a report attitude, presence, and purpose. The indicative content of the Workshop is given below, and a final version will be circulated in due course.

*Supplementary Report Writing Workshop is intended exclusively for participants of the Quality Assurance Academy, kindly note that attending the workshop only is not possible.

Target group

The seminar will be of value to professionals, administration officers and faculty members responsible for, or engaged in quality assurance. This includes individuals in charge of achieving and sustaining external quality recognition, or those ready to assume such responsibility; those who see themselves as programme management accelerators; prospective or new quality assurance managers and professionals. People who would like to excel their career in quality assurance, and all other staff members wishing to strengthen their ‘quality assurance competencies’ are welcomed to apply.

Facilitators for the Quality Assurance Academy:
Susan Hart
Ulrich Hommel
Patrice Houdayer
Mario Spremic
Benjamin Stevenin

Mentors for the Quality Assurance Academy:
Nevenka Cavlek
Kirsteen Daly
Christina Green
Björn Kjellander
Petra Kreis-Hoyer
Julie Perrin-Halot
Miriam Quintana Fernandez

Facilitator for supplementary Report Writing Workshop:
Ian Clarke

Admission process

Please note that a maximum of 36 participants will be accepted on a first-come-first-serve basis. Timely registration is highly recommended.

  1. Proceed with the online registration.
  2. Your CV and a short summary of your motivation will be required during the registration.
  3. Your registration will be reviewed by the Quality Assurance Academy Director, who has a final say in acceptance decisions.
  4. Once admitted, you will receive an invoice to pay the registration fee.
  5. Your learning journey starts!

Tuition fees

The Quality Assurance Academy

  • EFMD Member fee: 2.400 EUR
  • Non-member fee: 2.700 EUR

Supplementary Report Writing Workshop

  • EFMD Member fee: 1.000 EUR
  • Non-member fee: 1.200 EUR

The tuition fee covers all programme items including social activities. Expenses related to travel and accommodation in the location are not included.

CANCELLATION POLICY: Cancellations must be confirmed in writing before 20 November 2019 and a cancellation fee amounting 100 EUR for administrative costs will be charged.

Location

Budapest, Hungary

Time

11 (Wednesday) 09:30 - 14 (Saturday) 14:00 CET

Address

Corvinus Business School, Corvinus University of Budapest

Fővám tér 8, 1093 Budapest, Hungary

Programme

Wednesday, 11 December

09:30 – 10:00

Registration & Coffee

10:00 – 10:30

Welcome and Introduction

10:30 – 12:00

Quality assurance and enhancement as transformation tools: Learning from best practice cases

12:00 – 13:00

Inside the toolkit: The different dimensions of quality assurance and enhancement work – from inception, design, development to execution, revision and review

13:00 – 14:00

Lunch

14:00 – 15:30

Quality assurance and enhancement of degree provision
Faculty sufficiency/adequacy, design/deployment of assessment regime, learning outcome management, etc.

15:30 – 16:00

Coffee break

16:00 – 18:00

Quality assurance and enhancement of degree provision continued

19:00- 20:00

Guided city tour

20:00 – 22:00

Networking dinner

Thursday, 12 December

09:00 – 10:30

Managing internal program reviews: Ongoing vs. fundamental review, inclusion of external stakeholder perspectives, tackling intra-school change resistance

10:30 – 11:00

Coffee break

11:00 – 12:30

Smart data management: Design/operation of the QA-relevant information infrastructure

12:30 – 13:30

Lunch

13:30 – 15:30

Quality assuring and enhancing other dimensions of business school operations: Research, stakeholder impact, international footprint

15:30 – 16:00

Coffee break

16:00 – 17:30

Quality assurance reporting and accreditation project management

17:30 – 18:15

Tyranny of metrics: Coping with the limitations of data-driven quality assurance

19:00 – 22:30

Group Activity and Dinner

Friday, 13 December

09:00 – 10:30

Leading yourself and others: Getting the job done in an environment with limited authority

10:30 – 11:00

Coffee break

11:00 – 12:30

Leading yourself and others: Getting the job done in times of disruption and change

12:30 – 13:00

Closing remarks

13:00 – 14:00

Lunch

End of the Quality Assurance Academy programme
Start of the supplementary Report Writing Workshop

14:00 – 14:15

Welcome & Introduction

14:15 – 15:15

Sharing personal challenges involved in writing

15:15 – 16:15

What we know: The ingredients of persuasive writing

16:15 – 16:45

Coffee break

16:45 – 18:00

Discussion of effective Self-Assessment Reports (SAR)

19:30 – 22:00

Networking dinner

Saturday, 14 December

09:00 – 11:00

Small group reflections on the process challenges involved in developing your School’s SAR

11:00 – 11:30

Coffee break

11:30 – 12:30

Beyond the SAR: Preparing and rehearsing for the Peer Review Team visit

12:30 – 13:00

Personal action planning: Follow-on discussions with the Facilitator

13:00 – 14:00

Lunch

Speakers for this event

  • Benjamin Stevenin

    Benjamin Stevenin

    CEO RimaOne, co-creator of ACADEM

    CEO RimaOne, co-creator of ACADEM

  • Björn Kjellander

    Björn Kjellander

    Director of Accreditation and Quality, International Business School, Jönköping University

    Director of Accreditation and Quality, International Business School, Jönköping University

  • Christina Green

    Christina Green

    Division Director Quality Management, School of Management, Technical University of Munich

    Division Director Quality Management, School of Management, Technical University of Munich

  • Ian Clarke

    Ian Clarke

    Chair in Strategy and former Dean University of Edinburgh Business School

    Chair in Strategy and former Dean University of Edinburgh Business School

  • Julie Perrin-Hallot

    Julie Perrin-Hallot

    Associate Dean - Director of Quality, Strategy and Internationalization, Grenoble Ecole de Management

    Associate Dean - Director of Quality, Strategy and Internationalization, Grenoble Ecole de Management

  • Kirsteen Daly

    Kirsteen Daly

    Accreditations, Rankings and Communications Manager Adam Smith Business School University of Glasgow

    Accreditations, Rankings and Communications Manager Adam Smith Business School University of Glasgow

  • Mario Spremic

    Mario Spremic

    Professor at Faculty of Economics and Business University of Zagreb

    Professor at Faculty of Economics and Business University of Zagreb

  • Miriam Quintana Fernandez

    Miriam Quintana Fernandez

    Director of International Accreditations Deusto Business School

    Director of International Accreditations Deusto Business School

  • Nevenka Cavlek

    Nevenka Cavlek

    Head of Postgraduate Studies in Tourism Management Faulty of Economics & Business University of Zagreb

    Head of Postgraduate Studies in Tourism Management Faulty of Economics & Business University of Zagreb

  • Patrice Houdayer

    Patrice Houdayer

    Vice Dean for Programmes, International Development & Student Services SKEMA Business School

    Vice Dean for Programmes, International Development & Student Services SKEMA Business School

  • Petra Kreis-Hoyer

    Petra Kreis-Hoyer

    Head of Studies & Teaching Divison, RheinMain University

    Head of Studies & Teaching Divison, RheinMain University

  • Susan Hart

    Susan Hart

    Associate Director EFMD, Dean of Durham University Business School

    Associate Director EFMD, Dean of Durham University Business School

  • Ulrich Hommel

    Ulrich Hommel

    Director of Business School Development, EFMD Global Network

    Director of Business School Development, EFMD Global Network

Registration

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